What to do if you drop your PD400, PD1000 in water.
PD400 External Hard Drive
PD400 External Hard Drive is splash proof with dust plug on, water proof and dust proof. Under a controlled laboratory environment, PD400 is IP66 certified with dust proof and water proof.Splash, water and dust proof functions are not permanent conditions and the effects might decrease as a result of normal wear. Liquid damage is not covered under warranty, but you might have rights under consumer law.PD400 External Hard Drive is resistant to accidental spills from common liquids, such as soda, beer, coffee, tea, and juice. In the event of a spill, wipe the affected area gently with a wet paper towel, then wipe dry the external hard drive.
PD1000 External Hard Drive
PD1000 External Hard Drive is splash proof, water proof and dust proof. Under a controlled laboratory environment, PD1000 is IP68 certified with dust proof and water proof (immerse in 1 meter of water for 1 hour).Splash, water and dust proof functions are not permanent conditions and the effects might decrease as a result of normal wear. Liquid damage is not covered under warranty, but you might have rights under consumer law.PD1000 External Hard Drive is resistant to accidental spills from common liquids, such as soda, beer, coffee, tea, and juice. In the event of a spill, wipe the affected area gently with a wet paper towel, then wipe dry the external hard drive.
Warranty content: If liquid damages the device and the liquid contact indicator shows the device has been in contact with liquid, then it is not covered by the warranty.
Avoid the following when using:
- Swimming or showering with the external hard drive.
- Exposing the external hard drive to pressurized high velocity water, such as when showering, water skiing, surfing, jet skiing, etc.
- Using the external hard drive in a sauna or steam room.
- Intentionally submerging the external hard drive in water.
- Operating the external hard drive outside the suggested temperature ranges or in extremely humid conditions.
- Dropping the external hard drive from too high or subjecting it to strong impacts.
- Disassembling the external hard drive, including removing screws.
- Exposing the external hard drive to acid and alkali, or highly corrosive items, such as soap, detergent, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye, etc.
If accidentally dropping into the water:
- If accidentally dropping into the water, wipe it dry with a soft, lint-free cloth (e.g., a lens cloth). To remove excess liquid, tap it gently with the USB connector facing down. Leave it in a dry area with some airflow or place it in front of a blowing fan. Wait for 5 hours before using it.
- If dropping into non-liquid waters, wipe the affected area with a wet paper towel first, then follow the instructions above. Don’t dry the external hard drive using an external heat source or insert a foreign object (e.g., cotton cloth or paper towel) into the connector of the external hard drive.
