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WHAT TO DO IF DATA "STREAM IS MISSING" ERROR MESSAGE OCCURS IN TRANSFERRING DATA?
The "Stream Loss" error message usually occurs as data is transferred from a storage device of NTFS format to a Flash drive of FAT or FAT32 format. Generally speaking, such"Stream Loss" message will not result in data damage or miss, so that you can continue without worry. This error message is generated due to automatic generation of "Thumbs.db" file in a folder because of NTFS format. Such error message will not occur by deleting "Thumbs.db" file before copying folder.
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WHY IS THE CAPACITY OF USB DRIVES DISPLAYED ON THE COMPUTER ALWAYS LOWER THAN THE ACTUAL CAPACITY?
This is due to a unit capacity conversion issue. Hardware manufacturers usually define 1K=1000 bytes according to decimal, while software providers (ex: Microsoft) define 1K=1024 bytes according to binary.
In addition manufactures retain 3~5% of capacity for firmware, application software, and data storage maintenance. So there is the difference between actual capacity and marked capacity.
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WHEN COPYING FILES TO THE USB DISK, WHY DOES THE “INSUFFICIENT SPACE” MESSAGE SHOW UP EVEN THERE IS ENOUGH SPACE IN THE DISK?
It is the problem of the FAT system.Most manufacturers formatted the USB disk in FAT file system. If you copy over 255 files to the USB disk at the same time, you can create a new folder or directly re-format the USB disk to FAT32 or exFAT. However, only the FAT format is compatible with most operating systems.
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WHY CAN’T I COPY MORE THAN 130 FILES TO MY USB DISK?
This is because the default format of your USB disk is FAT16. Format the USB disk again in FAT32.
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WHEN CAN I REMOVE THE USB DISK FROM THE PC SAFELY?
To safely remove a certain device, please click the Safely Remove Hardware icon.
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THE USB DISK IS CORRECTLY DETECTED BY THE PC, BUT IT IS NOT DISPLAYED IN MY COMPUTER. HOW CAN I SOLVE THIS PROBLEM?
This is probably because your USB disk and another drive (e.g. web drive) use the same drive letter. To solve the problem, follow the instructions below to change the drive letter of your USB disk.
Please follow:
1.Right click[Management]
2.Select [Disk management]
3.Right-click the USB disk and select the Change Drive Letter and Path option from the function menu.
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WHAT TO DO IF A FILE OF 6 GB SIZE CANNOT BE COPIED TO A FLASH DRIVE OF 8 GB SIZE?
FAT 16 file formats can only support 2 GB size for a single file, and FAT32 file format can only support 4 GB size for a single file, so the NTFS or exFAT file format must be used instead for file sizes larger than 8 GB (including 8 GB).
Please verify your file system format in advance.
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WHAT ARE THE DIFFERENCES BETWEEN USB 1.0、USB 1.1、USB 2.0、USB 3.0、AND USB3.1?
The data transfer rate is different.
USB1. around 187.5KB/Second
USB1.1 around 1.5MB/Second
USB2.0 around 60MB/Second
USB3.0 around 500MB/Second
USB3.1 up to 1000MB/Second
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